Retrieval Options

Delivery and Pickup Schedule

Ways to Retrieve Your Choice! Call:704-588-2820
Fax: 704-587-5606
www.recordstorage.com
Options: Contact RSS by: Receive By:
Next Day Delivery 3:30 p.m. 9:00 a.m.-5:00 p.m.
Same Day Delivery 10:00 a.m. 12:00p.m.-5:00 p.m.
Fax Requests Anytime 8:00 a.m.-5:00 p.m. Within two hours
Fax Immediately (STAT) 8:00 a.m.-5:00 p.m. Within 30 minutes
Scan-On-Demand 8:00 a.m.-5:00 p.m. Within four hours
Review at Record Storage 8:00 a.m.-5:00 p.m. 30 minutes or less
Emergency Delivery 8:00 a.m.-5:00 p.m. Two hours or less
Emergency Delivery after Hours Holidays and Weekends
(special fees apply)		 Four hours or less
Pickup of New Boxes / Re-files 8:00 a.m.-5:00 p.m. Pickup will occur within 24-48 hours

  • Normal Business Hours:  Monday - Friday 8:00 a.m. - 5:00 p.m.
  • All orders must be received by 3:30 p.m. or they fall to the next day's service schedule.
  • Have your account number and box/tape number readily available when you order.
  • Forms must be completed and given to the driver at time of pickup.

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