
Client Benefits
Understanding the importance of safeguarding your confidential information, and having the professional reputation to back up our service guarantees are two of the cornerstones of our business. But we don't stop there. By choosing to partner with Record Storage Systems, you will benefit from a more disciplined and total approach to information management.
Compliancy issues, litigation concerns and daily management of records from creation to destruction are the sole focus of our business. We provide your company with the tools to manage, audit, and quickly retrieve your paper files, computer backup and digital images. And it's not just tools. we can help you manage records, track retention schedules, provide redundant backup and provide online reporting to support compliancy audits. We can keep you compliant as confusing regulations change. HIPAA, Sarbanes Oxley, FACTA, Grahm Leach. we're on top of these requirements and can help you get there too.
Cutting Edge Technology
Total Recall / Records Management is the most complete, easy-to-use solution available - designed to adapt to the way you operate. The bar coded system offers expert tracking of boxes and files within the box. Ordering on-line is made simple and you can view reports that include: inventory by department, record retention schedules, box/file activity and access by employees. Managing files has never been easier!
Total Recall / Vault Management is a full-featured solution to managing media rotation services accurately and efficiently. Our vault management software offers integrated TMS import functionality plus comprehensive scheduling features to manage rotations based on your needs.
Total Recall / Destruction Services Management is a complete solution for managing destruction bin rotation and off-site shredding processes. With comprehensive bar code functionality, our software can manage bin locations, record the time spent at a customer location, and maintain a complete history for all transactions.
Image Vault / Web Based Digital Image Viewing Record Storage Systems trained personnel will efficiently convert documents into digital format where you can easily access, view, and share on-line or over your network. In addition, files can be written to CD, creating a safe and redundant digital archive.
Visit the Total Recall Demo today!
Compliancy with Industry Regulations
- Our storage areas meet or exceed all of the privacy requirements of a "Business Associate" as set forth in the HIPAA Act of 1996.
- We continually track changes in legislation that require new action to remain compliant. Security standards are rigidly set and enforced and will be readily adaptable to any future security requirements enacted.
- Chain of Custody is auditable via signatures and the Total Recall retrieval software systems supporting the Sarbanes-Oxley audit requirements.
- Our reports support authorized access, daily activity, and invoicing fee structures. We monitor record retention, requesting authorized signature prior to confidentially shredding information in a timely manner.
- Disposing of personal data professionally and securely supports the Fair and Accurate Credit Transactions Act (FACTA), of which shredding is the most popular method of destruction.
Secure Facilities Protecting Your Information
- Our facilities are continually monitored by professional security services 24/7.
- The facilities are closed to the public and our doors are locked at all times.
- All approved entries are 'signed in' immediately and remain in a locked reception area until escorted throughout their visit to the record center.
- The facility is constructed of all concrete preventing storm or high wind damage.
- Located in a low crime and non flood plain area, we offer quick access to Interstates 77, 485, and 85.
- A fire prevention system which exceeds NFPA (National Fire Protection Association) mandated regulations protects our facility.
- Our dry sprinkler system keeps your records safe from hazards of broken pipes and condensation.
- Data storage's highly effective fire suppression system, secured two door entry access, and temperature/humidity controlled monitoring alarmed system exceeds industry standards.
Impeccable Service
In a world where customers and governmental organizations expect companies to quickly deliver the right information, to the right person, in a timely fashion, control of information assets is critical. Record Storage Systems demonstrates the quality control and security measures to protect information from inappropriate use, permanent loss, or extended unavailability.
- Record Storage Systems provides timely access to your boxes, files, computer backup and imaged files.
- Our objective to provide the "perfect order" is met by designing a system to maintain a 100% find and retrieval rate.
- Our rapid delivery schedule is customized to meet both our regular service and emergency service needs.
- Customer service answers the phone live and can research your requests on-site in the record center.
- Our dedicated employees exceed 135 years of records management experience.
- Employees are extensively trained and carefully background checked to make sure your data is in good hands.
- Our highly organized storage center provides quick retrieval of your documents when you order over the phone, fax, or website.
- Remote Access - manage your inventory and run reports from our secure website.
- 24-hour emergency access means you'll never be "locked out" of your files.
- And we guarantee 100% accurate inventory of your records and data.